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Product Updates

Product updates & resources to help keep you informed, supported, and getting the most from your experience with First Advantage. See key updates, new features, and helpful tips.

Apr 17, 2025
Description

New Oral Fluid Drug Screening Workflow 

Use the new eSCREEN® POCT Oral Fluid Cube Guided Workflow for onsite drug screening to help you achieve simplified, consistent Point of Collection Test results. Learn More 

Description

Instant Present Employment Enhancement 

Verify income and employment with Instant Present Employment, which now offers enhanced capabilities that allow your candidates to upload documents (e.g. paystubs or W-2s) via Next Gen Profile Advantage. Learn More 

Description

API Configuration Transparency

We can now include configured setting details for certain packages to provide the following benefits for API customers:

Additional transparency as to the number of years of address and/or employment history configured for certain screening packages and/or if an alias search has been enabled for the package or not.

You can capture more targeted data from your candidates before submitting a background screening order to our platform via your ‘Seamless’ integration.

Description

Customer Interactive Grid View Enhancements

Filter and sort data effortlessly in the Dashboard, Quick Search, and Recently Viewed interactive grids. Plus, use new filters in the Historical Records Search to refine by Status, Position, Package, and Client Status criteria.

Feb 14, 2025
Description

API Content Collection Enhancement

Submit consent requests for multiple employees simultaneously with our new stand-alone consent collection process option – streamlining what was previously a manual process.

Description

Candidate Hub Enhancements for Address History Collection

We’ve made it easier for candidates to complete their profile accurately and efficiently in Candidate Hub’s My Information tab with the following updates:

New “Save” button for each address record

Clearer prompts showing how many years of address history have been provided versus how many are needed

Inline highlights flag missing address history to help candidate identify and correct any missing information

Description

DOT Verifications Added to Verifications Timeline 

Our Verifications Timeline product has expanded to include Department of Transportation (DOT) employment verificationsproviding you with more expansive insight into your candidate’s activities.  Learn More 

Feb 4, 2025
Description

New Nurse License Compact Search

Our new Nurse License Compact search is designed to streamline your nursing credential verifications, providing enhanced insight into compact (or multi-state) license status for interstate nursing positions such as telehealth and traveling roles, and for hiring across compact state lines. Learn More 

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