Product Updates
Product updates & resources to help keep you informed, supported, and getting the most from your experience with First Advantage. See key updates, new features, and helpful tips.
New Oral Fluid Drug Screening Workflow
Use the new eSCREEN® POCT Oral Fluid Cube Guided Workflow for onsite drug screening to help you achieve simplified, consistent Point of Collection Test results. Learn More
Instant Present Employment Enhancement
Verify income and employment with Instant Present Employment, which now offers enhanced capabilities that allow your candidates to upload documents (e.g. paystubs or W-2s) via Next Gen Profile Advantage. Learn More
API Configuration Transparency
We can now include configured setting details for certain packages to provide the following benefits for API customers:
Additional transparency as to the number of years of address and/or employment history configured for certain screening packages and/or if an alias search has been enabled for the package or not.
You can capture more targeted data from your candidates before submitting a background screening order to our platform via your ‘Seamless’ integration.
Customer Interactive Grid View Enhancements
Filter and sort data effortlessly in the Dashboard, Quick Search, and Recently Viewed interactive grids. Plus, use new filters in the Historical Records Search to refine by Status, Position, Package, and Client Status criteria.
API Content Collection Enhancement
Submit consent requests for multiple employees simultaneously with our new stand-alone consent collection process option – streamlining what was previously a manual process.
Candidate Hub Enhancements for Address History Collection
We’ve made it easier for candidates to complete their profile accurately and efficiently in Candidate Hub’s My Information tab with the following updates:
New “Save” button for each address record
Clearer prompts showing how many years of address history have been provided versus how many are needed
Inline highlights flag missing address history to help candidate identify and correct any missing information
DOT Verifications Added to Verifications Timeline
Our Verifications Timeline product has expanded to include Department of Transportation (DOT) employment verifications – providing you with more expansive insight into your candidate’s activities. Learn More
New Nurse License Compact Search
Our new Nurse License Compact search is designed to streamline your nursing credential verifications, providing enhanced insight into compact (or multi-state) license status for interstate nursing positions such as telehealth and traveling roles, and for hiring across compact state lines. Learn More
LIve Webinar
Maximizing WOTC Savings: Insights from Belk’s Success
Thursday, January 22, 2026, at 1 p.m. ET (45 mins.)
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