Product Updates

Expanded State Fingerprinting Services

We’ve expanded our fingerprinting services to 13 states, making it easier to meet compliance requirements alongside your background screening orders. You can now request fingerprinting in Colorado, Florida, Indiana, Massachusetts, Missouri, New Jersey, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and West Virginia. Learn More

DOT Verifications for Non-US Drive Addresses

If you hire drivers with non-US addresses who operate in the US, you can now include Department of Transportation (DOT) Verifications as part of the candidate’s background check. This enhancement helps you meet compliance requirements more easily and helps create a smoother hiring process. Learn More

Streamlined Login Experience with Direct Dashboard Access

To improve your experience and reduce clicks, we will now route you directly to your Client Hub dashboard upon login – ensuring faster access to the tools and features you use most. Learn More

Self-Service Random Drug & Alcohol Screening Orders

You now have the flexibility to create random drug and alcohol orders on your own – either individually or in batches. This enhancement empowers you to manage your random testing program more efficiently and with greater control. Learn More

Verified! Database Expansion for Education Verifications

We’ve expanded the Verified! database by adding historical and ongoing education records from ScreeningDirect. This enhancement increases the speed and cost-effectiveness of our Education Verifications – helping you make informed hiring decisions faster.  Learn More

Streamlined Wellness Screening

You can now conveniently manage your drug, alcohol and occupational health screenings – as provided by First Advantage Occupational Health Corporation –through Enterprise Advantage using SSO. This enhancement simplifies access and will roll out in phases throughout H2 2025. Learn More

Easier Access to International Identity Results
For non-FCRA products, identity results for international candidates can now be easily viewed and downloaded via Administrative Services PDF in the Order Manager – streamlining access to critical candidate information and supporting faster decision-making. Learn More

Unified Brand Experience Following Acquisition
As part of our acquisition with Sterling, we’re introducing a refreshed brand experience across candidate, customer and login touchpoints. Updates include a modernized logo, updated customer care contact details, standardized email templates, and more – reflecting our unified identity and commitment to delivering a seamless experience.

800+ CVS MinuteClinics Now Available for Physical Screening

We’ve expanded our Drug and Occupational Health Screening network to include over 800 CVS MinuteClinics – making it easier to schedule physicals online. These locations are currently available for physicals only.

To opt-in, please contact your Customer Success Partner. Learn More