ScreeningDirect

Stronger Security with Multi-Factor Authentication

To enhance account protection, multi-factor authentication (MFA) is now required for all login through our unified login page. This added layer of security helps safeguard your account from unauthorized access and potential threats.

Enhanced Adjudication Flexibility in Client Hub

You can now update adjudication results, add specific reasons, and include optional comments at the individual service level within a candidate’s order. The enhancement gives you greater control and flexibility in managing candidate details in Order Manager.

Automatic eCup™+ Exchange for Lab-Based Urine Screening

Our new eCup™+ Exchange workflow automatically substitutes a pre-employment lab–based urine screening request with an eCup™ + test – when the collection occurs at a site that offers the eCup™+ product. This automation streamlines the screening process and helps reduce turnaround time.  Learn More

New Employment and Education Verification Workflow

Achieve more successful verification completions, better process visibility, and improved candidate experience with our Enhanced Verifications Plus Workflow for US Employment and US Education Verifications. Learn More

New Oral Fluid Drug Screening Workflow 

Use the new eSCREEN® POCT Oral Fluid Cube Guided Workflow for onsite drug screening to help you achieve simplified, consistent Point of Collection Test results. Learn More 

API Configuration Transparency

We can now include configured setting details for certain packages to provide the following benefits for API customers:

Additional transparency as to the number of years of address and/or employment history configured for certain screening packages and/or if an alias search has been enabled for the package or not.

You can capture more targeted data from your candidates before submitting a background screening order to our platform via your ‘Seamless’ integration.

Customer Interactive Grid View Enhancements

Filter and sort data effortlessly in the Dashboard, Quick Search, and Recently Viewed interactive grids. Plus, use new filters in the Historical Records Search to refine by Status, Position, Package, and Client Status criteria.

API Content Collection Enhancement

Submit consent requests for multiple employees simultaneously with our new stand-alone consent collection process option – streamlining what was previously a manual process.

Candidate Hub Enhancements for Address History Collection

We’ve made it easier for candidates to complete their profile accurately and efficiently in Candidate Hub’s My Information tab with the following updates:

New “Save” button for each address record

Clearer prompts showing how many years of address history have been provided versus how many are needed

Inline highlights flag missing address history to help candidate identify and correct any missing information